EVENT
CDO Chicago Summit | March 12, 2019 | Chicago, IL, USA
agenda
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Keynote Presentation
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Executive Visions
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Thought Leadership
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
Think Tank
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Roundtable
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Case Study
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Focus Group
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session 
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Vendor Showcase
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Executive Exchange
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Networking Session
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
Tuesday, March 12, 2019 - CDO Chicago Summit
8:00 am - 8:45 am
Registration and Networking Breakfast
8:45 am - 8:55 am
Welcome Address and Opening Remarks 
8:55 am - 9:25 am
Keynote Presentation
Will Global Enterprises be Ready for the New EU Privacy Rules or is it Going to Upend Your Digital Transformation Plans
Are the CIOs, who say the GDPR rules could actually put them out of business, crying wolf? How must the CDO respond - assuming the rule's impact which is expected to be global, because it affects any company doing business in Europe whether or not it's headquartered there? Its most controversial element is the penalties, which can be as high as $21 million per incident or 4 percent of the offending company's annual revenues, whichever is greater. Many CIOs have yet to realize the restrictions there will be for using privacy data to big data analysis. CISOs around the globe are asking how will it affect my organization's security requirements and what do I need to do to comply? The CDO needs to work with both.
In this session the main regulation's content and key challenges will be illustrated an then there will some practical tips on where to start this journey, from a control, organizational and process perspective.
9:30 am - 10:00 am
Keynote Presentation
Innovation and Advanced Capabilities: Be Sophisticated, Be Precise, And Explore the Cutting Edge
The universe is changing and we must adapt and foresee future needs. Conversation on getting a deeper understanding of leading-edge approaches, such as machine learning and data science techniques, as well as ideas for applying data and analytics capabilities to a particular business opportunity, function or industry.
This session exposes you to some of the newer - even radical - thinking that can fuel innovation in your enterprise, from blockchain and smart machines to avoiding ethical dilemmas.
10:05 am - 10:30 am
Executive Exchange
Thought Leadership
Overcoming Cloud Data Integration Challenges
As enterprise applications becoming increasingly distributed as a result of broader cloud adoption, so too will enterprise data stores become increasingly distributed. While this presents general data management issues, of particular importance is the challenge of data integration in the cloud. Though ETL type processing continues to be a viable method of integrating data, the siloed nature of cloud application deployments radically increases the number of transactions required to consistently aggregate and integrate enterprise data. Add to this the fact that most existing ETL tools are optimized to work between relational databases, while many cloud solutions are based on NoSQL structures and may be required to migrate data through intermediary ?staging? platforms. As transaction volume increases exponentially, so does bandwidth usage and bandwidth cost and so CIO's need to work hard to control this spiral while facilitated clean integration.
Takeaways:
- While latency is a big problem for cloud application integration, it is far less of an issue for cloud data integration
- Existing data integration tools and processes will continue to work in the short term in a cloud focused world, but transaction volume ultimately will erode savings
- As platform diversity increases data integration can become increasingly complex and so alternate tools and techniques will be required to tie everything together
10:30 am - 10:40 am
Morning Networking Coffee Break
10:45 am - 11:10 am
Executive Exchange
Think Tank
Defining Data Governance
Data volume, data variety, and data velocity have all grown exponentially over the last few years, the so-called Big Data explosion. And while this increased organizational focus on data, the information it contains, and the insights that can be gleaned from it promises tremendous opportunity, that opportunity isn't achieved without overcoming significant challenges. Whether it be the increased need for better data quality (an issue unresolved from the small data days), more efficient and effective data management, answering questions around data ownership vs. stewardship, or even increased regulatory pressure as a result of data security and data privacy, this increased focus on data has created an increased need for Data Governance. Join our panelists as we discuss the thorny issue of Data Governance: what it is, how it works, why you need it, and who should be responsible for it.
Takeaways:
- Data management issues have existed as long as data has existed but the Big Data boom has increased these challenges exponentially
- Resolving data management issues requires a strong data governance program to make rules, resolve issues, and enforce compliance
- Determining what to about data governance is the easy part, determining how and by whom it should be done will be the real challenge facing IT
11:15 am - 11:40 am
Executive Exchange
Thought Leadership
Analytics & Cloud Together: Accelerating Innovation in the New Cognitive Era
Leading companies are disrupting the status quo by using data to inform business strategy and create new business models that fuel growth. CIOs have the power to uncover the insight that drives disruption and speeds transformation. Learn how leading IT organizations are maximizing the use of open source and cloud technologies alongside on-premises investments to accelerate innovation. And understand how CIOs are embracing new cloud-enabled consumption models while helping ensure data privacy, security and sovereignty.
Takeaways:
- Integrating analytics into key applications and systems can enable people throughout an organization to access and act on insights when and where it matters most.
- Take advantage of more sources to enable better decisions. IT must create an environment with easy access to all types of data - structured and unstructured - from internal sources and those outside the organization.
- Data science teams are answering the toughest questions by leveraging open source development platforms and tools to build models more quickly and easily.
11:45 am - 12:10 pm
Executive Exchange
Think Tank
The Power of Big Data: Energizing the Customer Experience
Customer intimacy is an imperative for companies who are struggling with increasing commoditization of goods and services and an explosive growth in the channels of engagement. Digital organizations have a head start and have disrupted traditional customer interfaces to gain competitive advantage. As a result, organizations across industries are now exploring ways to energize the customer experience and fill the digital gap. This session will present practical ways in which leaders in digital customer experience are leveraging Big Data to harvest customer insights, create new business applications and enable digital transformation within sales and marketing.
Takeaways:
- Discover how new data ingestion techniques and Big Data Lake are used to drive customer intimacy
- Learn how digital customer transactions and social media can successfully integrate with enterprise data such as inventory and order management
- Discuss how CIOs and CMOs need to interact to enable effective operating models to monetize on Big Data
12:15 pm - 12:40 pm
Executive Exchange
Thought Leadership
Shadow IT - To Embrace or Eliminate?
Best practice in most enterprises, at least as far as the CIO and CISO goes, is to squash Shadow IT wherever it is encountered. Shadow IT, the argument goes, leads to a world of data and integration problems for the IT department, and significant amounts of unknown and unquantifiable risk for the information security group. A small but vocal minority however is beginning to advocate for Shadow IT as a catalyst of innovation, citing the increases in productivity and creativity by allowing enterprise staff to find their own out of the box solutions to organizational problems. CISOs can allow their organizations to have their cake (Shadow IT) and eat it too (still be secure) by following a few simple steps that allow them to build in security regardless of user activity.
Takeaways:
- Shadow IT is not malicious activity; it is simply the Line of Business user community looking to be efficient and effective
- A well-developed security program can take Shadow IT into account and incorporate protection mechanisms that allow end user flexibility
- Embracing Shadow IT does not mean no holds barred and end users need to understand the limit of the boundaries and the reason for their existence
12:40 pm - 1:50 pm
Working Lunch & Panel
Facilitating Technology-Enabled Business Transformation
The role of the modern IT Executive is more complex than it has ever been before, not just because the technology landscape has become more complex, but also because increasingly IT execs have had to become a business-focused executive, not just a technologist. Long have we talked about the CIO and CISO getting a seat at the table but modern businesses are now demanding that their technology impresario join them and leverage his deep and rich technical acumen to allow the organization as a whole to better position itself for market-place success. To be successful, CxOs need to invest in themselves, in their personnel, and in the right technologies to allow them to position the IT department to proactively address business needs as an innovator and driver, rather than order-taker and enabler.
Takeaways:
- IT leadership can no longer be simply technology focused, but must instead take their visibility into business process and become business focused
- A broader business-focus does not preclude maintaining technology excellence however and indeed may demand more of it than ever before
- Success for CxOs will be measured not in how they can enable enterprise decisions, but in how they can drive growth
1:55 pm - 2:20 pm
Executive Exchange
Executive Boardroom 
Big Data and Analytics at the Next Level
The explosive growth of data volume and data variety that have characterized this new big data era are set to head in a steeper upward trajectory as IoT moves from being a fringe technology, to a mainstream capability. When a single Boeing 787 is able to capture 70Tb of data per flight from thousands of individual sensors throughout the vehicle, just imagine the data volume that can be captured when not just every plane, or even every vehicle, but every device and every individual is streaming a constant set of status information. Data growth by itself however is only a small portion of the story, as to have value this data must be analysed in essentially real-time in order to create actionable outcomes.
Takeaways:
- Big data today may be big, but every single one of the v's that compose it (Volume, Variety, Velocity, Veracity and Value) is set to increase exponentially as a result of IoT
- The ability to analyse, interpret, and find meaning in this vast sea of data will be single biggest differentiator in enterprise success
- Enterprises will have to walk a fine line when it comes to privacy of the information they collect to ensure the continued ability to do so
2:25 pm - 2:50 pm
Executive Exchange
Think Tank
Ensuring Data Quality
Data quality is one of the most critical issues facing every enterprise and whether data be duplicate, stale, incomplete, invalid, conflicting or just plain incorrect the impact of enterprise decision making and ultimately enterprise success and be significant and severe. As the number of data sources grows, as the speed with which data is collected and utilized increases, and as the raw volume expands almost exponentially, the impacts of poor data quality becomes more significant than ever before. IT executives must build strong data governance capabilities to ensure that enterprise data is kept unique, timely, complete, valid, consistent, and accurate.
Takeaways:
- Data quality is not a new problem but the advent of the IoT age means that it will be a problem of greater relevance than ever before
- The process by which data quality can be addressed isn't fun or sexy but where enterprises have often ignored it to date they can no longer do so
- Enterprises that do not proactively address data quality now may find that IoT is their downfall rather than their savior
2:55 pm - 3:20 pm
Executive Exchange
Executive Boardroom
Turning Big Data into Big Opportunity
It has been said that leveraging Big Data is like looking for a needle in a haystack; that the challenge is finding the one piece of insight in the sea of irrelevant data. The truth is there is no irrelevant data just data without initial context or meaning, suggesting the problem in actuality is one of looking for a needle in a needle stack. Compounding this problem is that, to offer maximum value, these insights need to found as quickly as possible lest someone else find the relevance first and exploits the opportunity that goes along with it. IT Leaders need to focus not just on building the toolset that allow the business to find insights, but on building an insight pipeline that finds the relevance and feeds it to business peers.
Takeaways:
- See that Big Data is an opportunity engine waiting to be exploited
- Learn to identify the insights the business needs to succeed
- Understand how to build the capability to find and deliver those insights
3:20 pm - 3:30 pm
Afternoon Networking Coffee Break
3:35 pm - 4:00 pm
Executive Exchange
Executive Boardroom
Big Data Analytics - A Fundamental Shift
We have moved from an information-poor to an information-rich society. Practically unlimited availability of data, computing, networking, and socio-mobile connectivity are fundamentally altering our world. In particular, they are enabling businesses to become more effective and efficient by using big data analytics - collecting all relevant data and automating their processing to drive decision-making. This represents a fundamental shift from traditional business analytics where limited amount of structured data is batch-processed to produce standard Business Intelligence reports. We will assess the current state of big data analytics, technology and business trends, and their enormous implications to the future of all businesses.
Takeaways:
- How Big Data analytics is different from traditional business analytics
- What businesses are getting out of big data analytics
- Why Big Data analytics will become critical to every business
4:05 pm - 4:30 pm
Executive Exchange
Think Tank
Big Data, Small Data, and all the Data in Between
Increasingly over the last several years the term Big Data has become prevalent, to the point that it is invariably all anyone thinks of when data is mentioned at all. Often what we think of when we use the term Big Data is actually unstructured data " all the new data forms that enterprises have never collected before and are being overwhelmed by the possibilities of. But big/unstructured data is by no means the only data enterprises have and core structured or small data is often still the most relevant and valuable data an enterprise owns. As we collectively push forward into a more analytics-centric and therefore data-centric world what we need is a considered all-data strategy, one that incorporates big data, small data, master data, and meta data.
Takeaways:
- While Big Data is valuable, so is the rest of the data that an enterprise owns and consistent focus must be applied to all data forms and types
- A holistic data strategy that considers and the balances the needs of all data structures, types, needs, uses, and owners is essential for efficient and effective data operations
- For business that have not yet invested in Master Data Management, such a program is the ideal foundation for building a comprehensive data program
4:35 pm - 5:00 pm
Executive Exchange
Think Tank
Big Data Analytics and the Impact on Fraud
Financial fraud is, unfortunately a huge business, with annual losses so massive that were Fraud a country, it would have the fifth highest global GDP. While enterprises in the financial services sector have always used analytical processes to detect and limit those losses, as technology moves forward the analytical capabilities that can be brought to bear increase in exponentially in capability and those on the leading edge are able to see, and stop, more fraud in less time. Just as Big Data capabilities are bringing significant business benefit to other aspects of the business, they can to fraud mitigation but several challenges need to be overcome for maximum efficiency. Only by addressing quality, volume, security, and integration challenges and by further ensuring the right staff with the right skills are in place can benefits actually be realized.
Takeaways:
- The increased use of unmanned technology combined with ever quicker financial transaction processing has created a world ripe for the proliferation of fraud
- In a fight fire with fire approach, those same machine learning approaches can be repurposed to analyze transactions looking for the needle in the needlestack that is the illicit one
- A Big Data approach only works with the right foundation; garbage in garbage out has never been more true and data and process rigor is essential to success
5:00 pm - 5:15 pm
Thank You Address and Closing Remarks
5:15 pm - 6:30 pm